PAYMENT
Payment pending
Why is my payment pending after I paid?
One possible reason is that your payment was not processed successfully. Please wait for further notification. Once your payment is received, your order status will change to "awaiting confirmation". If the money has been deducted from your card but the order status remains "Pending", please contact us by email and we will respond as soon as possible.
How do I know if my payment has been received?
You can check the status of your order to see if your payment has been confirmed by us. The bank will also send you a confirmation email once the payment is made.
Payment Methods
Your payment is 100% secure
Shop with confidence! Our website uses advanced security measures to ensure your payment information is fully protected.
Accepted payment methods
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Credit card (Visa/MasterCard/American Express/JCB)
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Debit card
Important information
We currently only accept payments in Euros or USD. For international customers, the total amount will be converted by your bank or payment provider to your local currency, and this amount will appear on your bank statement. The exchange rate is determined by your bank or payment provider, not by MonMaillotFoot.
Payment failed
Why did my payment fail?
There are several possible reasons for this failure:
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The credit card was not authorized for international payments. You must contact your issuing bank to find a solution.
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Each IP address is allowed to make only one payment per day. This means that you can only pay for one order per day.
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The credit card limit is insufficient.
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If the card type is not supported, please try another card.
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The credit card billing address is different from the order's shipping address.
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The credit card information you entered is incorrect, such as card number, CVC code, etc.
How to solve the above payment problems?
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Try another card. Make sure the shipping information matches the billing information.
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If you are having trouble completing a card purchase, we recommend contacting your bank or card issuer and informing them that you wish to place an order. Some banks restrict international online payments, even if you have placed an order on the site before, but should allow these payments after your approval. You can then return to the site and complete the purchase.
Payment security
How secure is my payment?
This escrow payment is protected by VeriSign encryption, the most advanced encryption technology commercially available.
You can rest assured that your credit card and account details will never be disclosed.
